WORK HISTORY

Experience
with perspective.

From customer safety and sales leadership to banking and security operations—each role has shaped how I solve problems and work with people.

STAR Financial Bank

May 2026 — Present

Technology & Security Operations Intern

Investigate endpoint and email threats using endpoint protection and security information and event management (SIEM) platforms. Use log queries, DNS analysis, and sandbox testing to support triage. Create detection rules, operational runbooks, and technical documentation.

Scripting and API automation supporting visibility across 2,800+ enterprise assets.

Additional investigations have included suspicious activity in operating system logs and endpoint telemetry.

Chase Bank

Feb 2024 — May 2026

Associate Banker · Fort Wayne, IN

Helped clients with banking needs, identified appropriate products and services, and processed transactions efficiently while following bank regulations. Investigated account and ledger discrepancies and escalated exceptions under internal controls.

Average of 80 daily customer transactions · Zero audit findings

Sky Zone Trampoline Park

May 2022 — Feb 2024

Sales Leader · Fort Wayne, IN

Led a team of nine salespeople with performance tracking and constructive feedback. Used customer surveys to refine sales tactics and identify process improvements.

Sky Zone Trampoline Park

Jan 2020 — May 2022

Sales Associate · Fort Wayne, IN

Answered customer calls, explained products and promotions, and helped customers understand product features and usage. Maintained organized sales areas through merchandising, floor moves, and display upkeep while staying informed about exchange policies and security procedures.

Collaborated with a sales team that frequently exceeded quotas by 25% or more.

Sky Zone Trampoline Park

Mar 2019 — Jan 2020

Court Monitor · Fort Wayne, IN

Monitored compliance with park rules to help ensure customer safety.